What is Samsung Kies and How do i use it?

Samsung device

If you own a Samsung Galaxy device you might have heard of Samsung Kies. With the many different apps and software manufacturers these days have available for their devices, it is easy to get confused and not fully understand how to use or what a certain piece of software does. In this guide we are going to take a closer look at What is Samsung Kies, how to download it and most important: How to use it.

So What is Samsung Kies?

KIES (which stands for Key Intuitive Easy System) is essentially a piece of software which can be installed on your computer and can be used to do various things with your Galaxy device. The software is compatible with Windows XP, Windows Vista, Windows 7, Windows 8 and Mac OSX. So you might be wondering: What things does Kies allow me to do? (We are going to take a more in-depth look at some of these features later on) It allows you to create back ups of your device‘s data and contacts, restore these backups, transfer movies and music from your computer to your device and update the firmware.

How do i know if i can use Kies on my device?

Well, it is very simple, if your smartphone or tablet is from Samsung and running Android it will support Samsung Kies. However, it should be noted that various users have reported issues with Galaxy Tab 7.7 on Windows 8 using Kies causing the software to be incompatible and not function well.

How do i download and set it up?

Kies is Free and available on the official Samsung website (here) Make sure to download the correct version of Samsung Kies for your device, once you have, finish the installation process until the software is fully installed.(On Windows, Kies also comes with several drivers so you don’t have to install them)  Here is how you can set it up:

  1. Plug your device into the computer using a USB cable (like mentioned earlier, no drivers needed)
  2. Once connected, the software should automatically recognize the device (this can take a few seconds before)
  3. Once it has recognized your device a set of new options will become available

How do i back up my files and contacts?

Once the device is connected, navigate to the “Back up and Restore” tab located at the top right (take a look at the image bellow)

back up and restore Samsung Kies

From there, you will be taken to the tab that allows you to select the different data you want to back up, if you want to back up everything, make sure to select the “Select all items”

items back up Samsung Kies

Using Samsung Kies to update firmware

This is one of the main reasons people usually install Kies for, the firmware updates. Every Android device runs on a firmware, when they decide to update this firmware (this can be done for many reasons like fixing bugs, adding new features etc.) this new firmware will have to be downloaded onto your device, here is how:

  1. Connect your device
  2. Once the software has recognized it, instead of going to the “Back up and restore” tab, click on the “Basic Information” window
  3. Look at the module that says “Firmware Information” and look if there is a new version available
  4. If so, hit the Firmware Upgrade buttonSamsung Kies firmware update

Any other questions regarding the software? Make sure to leave any questions in the comment section bellow!