June 21st, 2017
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How Businesses Benefit in Improved Mobile Reception
You might’ve been observing your company’s sales figures and thinking that it’s not rising as it should be. There should be a better way to increase those numbers. One good and simple solution is getting better mobile reception. It directly affects businesses in several areas, providing several advantages. It lies mostly in the improved performance of mobile applications but there are several other tasks staff can accomplish better with stronger signal. These are the clearer ways companies can benefit from boosted mobile reception:
- Increased sales
The salesforce team receives the greatest benefit from improved signal. Each salesperson is given the added support of richer media during sales meetings with clients. This translates to more easily retained attention and messages are more quickly absorbed. With the use of mobile apps, information necessary to answer customer queries are easily stored. It’s also easily located in the mobile device and can be easily recalled when needed. It also adds as additional visual representation and verification, if its permissible for the client to view the respective file. The sales team are also more able to respond to clients, not just via calls and texts but also channels needing data connection.
- Improved customer service
Stronger mobile reception encourages firms to develop software and applications that allow sales and customer service staff to better interact with clients and attend to their concerns. Businesses can now virtually reach customers located in rural areas that are normally difficult to get to. The clientele expects companies to utilize several channels of communication which are more easily managed with improved mobile reception. This includes phone, social media, email, on-site chat, and more.
- Improved productivity
Workers are now more flexible, responding more quickly to issues and can easily adjust to the needs of a work situation. Enhanced signal facilitates faster, real-time data transfer and file sharing, allowing employees to “get ‘more work done on the move.’” Productivity of other departments are also indirectly affected. They get timely reports on information they need to further enhance the business on their end such as in operations, information technology, marketing and administration. Time needed for task accomplishment is now less and processes are cut shorter.
- Cuts on cost
Storing information virtually, whether it’s on a device’s memory or in the cloud, saves costs in printing materials. The multifunctional nature of mobile devices also reduce the need for equipment such as telecom which includes the transportation, maintenance, repair and storage of these. Travel expenses are reduced as well due to less need for physical meetings and transporting hardcopies of files. This has also resulted in reduced urgency for brick-and-mortar venues or office spaces.
- Boosted employee motivation
Staff, especially Sales and Customer Service departments, are now more confident to do their jobs because of the added assistance in using mobile devices. They receive better access to the necessary materials, information, latest software and so are in better positions to make fast yet well-thought of decisions. Employees can now accomplish tasks remotely effectively and efficiently.